Our hospital will be closed from Thursday, July 8th – Sunday, July 18th. We will be resuming normal office hours on Monday, July 19th. If your pet needs care during this time, please click here for a list of hospitals we recommend.
Veterinary Client-Patient Relationship Healthy Pets Through Every Stage of Life

The Veterinarian-Client-Patient Relationship

The veterinarian-client-patient relationship (VCPR) is the basis for interaction among veterinarians, their clients and their patients. A VCPR exists when all of the following conditions have been met:

  • The veterinarian has assumed responsibility for making clinical judgments regarding the health of the animal(s) and the need for medical treatment, and the client has agreed to follow the veterinarian's instructions.
  • The veterinarian has sufficient knowledge of the animal(s) to initiate at least a general or preliminary diagnosis of the medical condition of the animal(s). This means that the veterinarian has recently seen and is personally acquainted with the keeping and care of the animal(s) by virtue of an examination of the animal(s), or by medically appropriate and timely visits to the premises where the animal(s) are kept.
  • The veterinarian is readily available, or has arranged for emergency coverage, for follow-up evaluation in the event of adverse reactions or the failure of the treatment regimen.

Dispensing or prescribing a prescription product requires a veterinarian-client-patient relationship (VCPR).

Without a valid VCPR, veterinarians' merchandising or use of veterinary prescription drugs or their extra-label use of any pharmaceutical is unethical and is illegal under federal law.

American Veterinary Medical Association

What Makes Us Stand Out?

  • High-Quality Veterinary Medical Care Since 2008
  • Involved Caring For & Educating Our Community
  • Rave Reviews from Our Clients
  • Educational Approach to Pet Care
  • Continuity of Care
  • Conscientious & Comprehensive Exams

Trusted & Recommended

    Thank you again Compassionate Care.

    “My husband and I can’t say enough good things about Dr. John Endres, his wife Connie and their staff. Thank you again Compassionate Care.”

    - Kathy White Campagna
    They saved our dog, Maggie.

    “Compassionate Care has a special place in our family's heart. They saved our dog, Maggie... We are so grateful for the excellent care of Dr. Enders and his entire staff.”

    - Aileen Monroe
    Always a great experience!

    “Always a great experience! Caring, compassionate, friendly, knowledgeable, and patient with my extremely anxious mini golden doodle! Thanks Dr. Endres and team!”

    - Jillian Fiorini
    The staff and Dr. Endres are amazing!!!

    “The staff and Dr. Endres are amazing!!! We drive almost an hour because they are SO good to our animals and to us! We not only get the best level of medical care, the level of care, compassion and understanding is outstanding!”

    - Chrissy Rode
    Our two dogs are always happy to come into your office.

    “You and your staff are warm, friendly and professional, your office space and treatment rooms are beautiful and very clean, your pricing is fair for the high level of service you provide and we really like your convenient location.”

    - Happy Client
/

Send Us a Message

Make Your Pet's Health a Priority Today
  • Please enter your first name.
  • Please enter your last name.
  • Please enter your phone number.
    This isn't a valid phone number.
  • Please enter your email address.
    This isn't a valid email address.
  • Please make a selection.
  • Please enter a message.